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Stopped in our tracks

The minicomputer was halting at random times, but why?

Ray Hill, Systemation Technology Inc -- EDN, July 15, 2010

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Stopped in our tracks imageBack in the ’70s, I worked for a medical-electronics company that made patient-monitoring equipment. My group developed a minicomputer-based system that accepted bedside data and provided patient status and charting information on a couple of CRTs at a central nurses’ station. The equipment comprised a 19-in. rack of interface electronics and a minicomputer. Most of our installations went into hospitals, but it was sometimes difficult to find a place in the hospital for this rather large rack of equipment. Most of the time, we put the equipment into an outof- the-way closet.

We were feeling good about the performance of this new system for the first year or two, and we had systems in many hospitals around the country. However, we then installed a system in a large, well-known hospital in Chicago, inside “the loop.” The equipment was located in a closet on the hospital’s third floor, close to the nurses’ station. It was not a very comfortable place, but nevertheless, the closet was cozy and had a view of the Chicago skyline.

Minicomputers were then large, and they consumed a lot of power. You had to treat them kindly and pay attention to what kind of environment in which you wanted them to operate. If the minicomputer was unhappy, it would usually just halt. There was no reboot and no watchdog; it just stopped executing code. For this reason, we made sure that the minicomputer rack in our assigned closet had adequate cooling, conditioned power, and other amenities.

The new installation in Chicago would run for days and then randomly stop—apparently without reason. The time, day, date, weather, and phase of the moon could not explain why this would happen. Our service people changed out boards, memory, I/O, cabling, and even the entire minicomputer, but the problem persisted. After a couple of months, we were all baffled, and the hospital employees were getting upset.

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I came to work one morning, and my boss strongly suggested that I purchase a one-way ticket to Chicago. He told me not to come back until I had solved this mystery and the hospital was happy. The next day, I found myself in the closet with the minicomputer, where I decided to camp out and see for myself. At least I had a view.

A couple of days went by with no problem. Then it happened! The minicomputer just stopped running, the CRT screens froze, and the keyboard went dead. Nothing seemed to have changed. I restarted the system and waited again. Several hours later, it stopped again. This time, I noticed a small flash in the window. I went to the window in time to notice the “el” train going by. The elevated track ran beside the building at about the level of our floor. After that discovery, I monitored the situation for 24 hours and noticed that the minicomputer stopped only when a train went by.

We demonstrated this problem to the hospital and immediately began grounding and shielding both the equipment and the closet. We installed a wire mesh across the window and the wall and connected it to a newly installed ground that the hospital provided. This approach fixed the problem. Evidently, the train was generating enough EMI (electromagnetic-interference) to stop the minicomputer.

I called my boss and blamed the whole thing on the train. I then asked him whether I could come home.


Author's Biography

Ray Hill is president of Systemation Technology Inc (Webster, TX), which provides custom embedded-system engineering and consulting, as well as flatpanel graphics interfaces.
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