Copy that
A copy machine causes trouble for two engineers chasing phantom oscillations.
John E Rogers, Test Engineer -- EDN, November 11, 2011
A colleague of mine and I were working in the engineering lab for a major medical instrument manufacturer when we experienced an odd high-gain amplifier problem. The amplifier design was for use in a piece of custom-designed test equipment that was scheduled for release to the manufacturing production floor. The problem would produce a random oscillation in the output signal that would last for several seconds and then disappear. We rechecked the design parameters and the circuit wiring multiple times but the random oscillations continued to baffle us.After exhausting every bypass, decoupling and damping scheme we had in our collective engineering toolbox, we reluctantly called in the “big gun,” the department’s principal engineer, for his advice. My colleague and I were confident that the senior engineer would have no better luck than we did in discovering the root of the mysterious, random oscillations, but we thought we would give it a try anyway. We explained all the design objectives, set the attenuated input signal level to the nominal frequency of 20 kHz, and monitored the amplifier output with a 456B scope we had in the lab. We all stared at a clean-looking sine wave for several minutes with no oscillations occurring. My co-worker and I explained that we could sit for hours before noticing the troublesome anomaly and that it lasted only a few seconds before vanishing again.
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The principal engineer returned and told us that he had made two copies of our schematic, one for himself and a spare for us because the original had some obvious wear and tear (coffee stains, pencil notes, etc). My fellow engineer and I looked at each other in one of those eureka moments—“Two copies!”
The copy machine was located on the other side of the lab’s back wall where we had our bench setup. It seems that the electrostatic corona wire drive circuit of the copier was the source of our phantom oscillations. The amplifier front end was pushed into oscillation whenever RF from the copier was emitted, which lasted for about two seconds during the copy cycle. Over the past week, we had been chasing a ghost that would seem to appear randomly, only to find out it was coincident with the use of the copy machine! Our embarrassment was probably justified—we should have looked for external causes—however we ensured that adequate RF shielding was incorporated in the equipment that was going to manufacturing. Manufacturing had several copy machines on the floor.
Talkback
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I had a couple of similar incidents with the e-beam litho systems I used to install and support:
1. A system in Florida was powered by the facility's large UPS source: the battery room was about 800 ft2. This system had frequent, but random glitches, and a scope on the mains input showed it was the UPS output, or something hooked up to it. We hunted for a couple of days through the rest of the critical equipment, then started on the electrical one-line and found very noisy elevator relays arcing on the output side. The elevator p.o.c. was isolated and quiet reigned.
2. Our new installation at a German chip maker had repeatably timed malfunctions, but this time the mains was nice and clean. We had glitches at about 10:30 AM, 1 PM and 3:30 PM, nice and reliable. The clean mains were a real puzzle so we started doing a walk-around at 10:20 or so. We found that morning break time was at 10:15 and one of the operators always shut off the high voltage on his ion implanter when he went on break. It took more investigation to find a poorly earthed system that had actually been hooked up to the sprinkler pipes, and the overhead sprinkler was kind enough to act as an antenna because of poor system design pumping rf into the earth lead.
Cliff Greenberg - 2012-27-2 16:27:25 PST -
In 1980’s we were working on Westinghouse Protection and Control system (WESPAC), a research project funded by EPRI (Electric Power Research Institute).
The system consisted of four computer clusters interconnected by fiber optic cables.
Shortly before shipment for installation at 500 kV substation the system began random and infrequent crashes.
Several days if investigations by the team of highly qualified software and hardware engineers did not find the cause of the problem.
One of us noticed that the problem was more frequent at lunch time. Later it was pinpointed to the passing of mail robot in the vicinity of the system.
Software guys were off the hook pointing fingers at the hardware (mobile electric motor caused magnetic fields etc.).
It turned out that the robot had a flashing light that was received by HP plastic fiber optic cable receiver generating spurious interrupts.
That receiver was left open to accept future computer cluster.
PS
I wrote a paper describing similar problems "Substation Horror Stories" , will share if requested
Janusz Dzieduszko - 2012-27-2 14:37:24 PST -
That reminds me of a similar story one of our supplier's engineers told me years ago. I was working for a consulting company selling diskette manufacturing and test equipment. We had some trouble with one of the diskette testers, and the manufacturer's engineer who accompanied us told us about a similar problem. They had spurious noise on the signal input channel of one of their diskette testers. It finally turned out that on the other side of the test room there was a company using RF welding equipment, and the radiations from their machines went right through the wall into the pick-up coil of the diskette reading head.
Winfried B - 2012-27-2 04:32:36 PST -
I read "Copy That" in Tales From the Cube back in December or January. I credit the story in helping me solve a UPS anomally.
A pair of rack mount UPS units for our LAN servers were intermitantly beeping and showing "Battery" as if losing power for a couple of seconds. These UPS units were plugged into a much larger UPS system that serves 8 individual offices.
Each time the server UPS beeped, the display on the larger UPS showed a 2 second jump in wattage from 3,000 to 4,600
The rule of thumb was only office desk computers were to be plugged into outlets designated "UPS" so we started looking in each office to see what was plugged into the UPS outlets. When we got to the room where the main copier was, we noticed it had been moved and was plugged into the nearest outlet, the UPS outlet! Every time someone made a copy, it caused the UPS to spike.
Once the copier was removed from the main UPS system we never heard the server UPS beep again
G. Claycomb - 2012-25-2 08:33:39 PST























