Zibb

Beyond the China mystique

China may not be your best location for manufacturing when you analyze your overall strategy

By Bill Roberts -- Electronic Business, 3/1/2006

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Do the analysis

At least 80 percent of Lucent Technologies' products are made by EMS companies across Asia—mostly, although not exclusively, in China.

But the communications equipment company also has products made by EMS companies in Romania, the Czech Republic, Mexico and Brazil. Lucent even makes about 5 percent of its products in the few internal plants it still owns in North Carolina, Ohio and Massachusetts.

"The type of product, the customer, the need to protect IP, the landed costs, the latest exchange rates, tariffs and duties—these all dictate how we source our manufacturing," says Mike Jones, Lucent's vice president of global integrated operations for supply chain.

Case in point: Lucent uses its North Carolina plant to build end-of-lifecycle legacy systems; it has its branded gear made in Brazil for that market, because of import tariffs, and it is about to open a plant in Poland to handle late-lifecycle products that will soon fall under new European Union recycling laws. And it relies on EMS plants in Romania and the Czech Republic to pick up the slack during the Chinese New Year.

A considerable amount of manufacturing is going to parts of the world other than China, for many reasons. Among the six EMS companies that Lehman Brothers Equity Research Group classifies as "top tier," only two derived more than half of their revenue from operations in Asia (see chart below). Although China is the location of choice much of the time, alternative manufacturing sites in Europe, Brazil, Mexico and Southeast Asia are better choices in many cases, particularly if they are closer to the intended markets.

Some EMS executives say they are encouraged that most OEM customers now want a strategy that takes advantage of not only labor costs but also skill sets, proximity to markets and other factors. OEM and EMS executives agree that figuring out what goes where requires a detailed analysis rather than a knee-jerk reaction to Wall Street pressure or screaming headlines about today's cheapest labor.

"It was very fashionable to talk about China in 2004, but in 2005 we had questions from people who had outsourced to China and were deciding to pull back closer to their markets," says Jan Lindholm, director of corporate marketing for Elcoteq, a telecom EMS based in Finland with plants around the globe.

Jabil Circuit is among the EMS providers that has found success in Ukraine, where it opened a plant in 2005 to manufacture consumer electronics.

"As European markets move farther east, Ukraine becomes cost-competitive with our most competitive places," says Bill Muir, Jabil's regional president for Asia.

Ukraine is strategic for customers that want to enter the large Russian market. The workforce has proved more stable than the Chinese, where workers frequently job-hop for higher wages, Muir says. The Ukrainians are skilled and train well. Flextronics, a rival of Jabil, also recently opened a plant in Ukraine.

Like most top-tier EMS players, Jabil is always looking for new low-cost locations. Among global EMS, it has the most plants in India. It already had two plants when it recently acquired three more through the acquisition of Celetronix, an Indian manufacturer. "We do consumer products for India, white-good products for India and medical products for India and export," Muir says.

OEMs are discovering that the world is full of other options (see story below). When selecting a location to manufacture products, the experts say, you need to consider myriad factors.

"Chasing low-cost labor around the world doesn't always give you the best bang for the buck," says Charlie Barnhart, a consultant with Technology Forecasters, a supply chain consulting firm. "In about two thirds of my case studies of China, it would have been cheaper to go elsewhere on a true total-cost basis," adds Barnhart, who offers a manufacturing pricing strategy workshop to industry professionals.

The factors you need to consider include logistics, risk mitigation and quality issues. For instance, a Mexican manufacturing facility with a failure rate of 0.5 percent is a better economic and quality choice to a North American OEM than moving its manufacturing to a facility in China with a failure rate of 1.5 percent.

The overriding challenge has to do with the big picture: OEMs need to conduct in-depth analysis that's based on a multitude of factors, with labor cost as one of them, to determine the best place to manufacture.

There are few aspects of running an electronics OEM in the 21st century that are as complicated as figuring out where to manufacture product and retaining the flexibility to constantly adjust the strategy. It is a bit of an oversimplification, but what usually offsets low wages has to do with location: of the market, of the supply chain, of base materials, of the best skilled labor and of transportation hubs. Transportation often gets overlooked.

"Transportation is one cost that somehow gets hidden as you model these things," says Muir of Jabil Circuit. "If you were building in Mexico and it took two days to get to the United States and now you are building in China, it will take three to four weeks by sea."

Do the analysis

Major EMS providers and most large OEMs use sophisticated tools to help them determine the best geographic mix for a particular product. Lucent, for example, is using a tool developed by its corporate sibling, Bell Labs, to help it winnow down its EMS partners from five to two and its manufacturing sites from 40 to 12, Jones says. The tool helps it model where to produce communications equipment, based on customer location and customer needs, he adds.

Lucent keeps much of its high-end, highly configured production in the U.S. at internal plants and opened its own facility in Poland to handle late-life products that will be subjected to EU recycling regulations. "That's one niche the high-volume EMS companies don't play well in," says Jones.

EMS executives also sometimes encounter another challenge. "A lot of times, we see a division between business managers and purchasing staffs," says David Cooper, vice president of global program management at Solectron. "Typical purchasing organizations are tasked with reducing costs. Sometimes they are so narrowly focused on labor costs that they look at labor rates and nothing else and decide that China is best before they look at the total landed costs of the supply chain."

Rob Sellers, vice president for business development at Celestica, another top-tier EMS, agrees. "There has been a very strong interest in China and a mandatory requirement for a lot of purchasing agents to do everything possible to make sure they are not leaving any money on the table," he says.

But when all is said and done, consider this: Huawei, a Chinese network equipment OEM, will soon open a manufacturing plant in Hungary to be closer to the European market. It appears that even the Chinese understand that China is not always the best place to manufacture.

Where are the EMS providers you are considering located? Send your thoughts to feedback@reedbusiness.com.

WHERE THEY MANUFACTURE
Asia Europe North America Latin America
Foxconn 70% 20% 10% 0%
Flextronics 55% 23% 10% 12%
Sanmina-SCI 33% 24% 24% 19%
Solectron 45% 13% 30% 12%
Jabil Circuit 34% 34% 14% 18%
Celestica 47% 17% 25% 11%
Percentage of annual revenues by region in calendar 2005 for the top six contract manufacturers
SOURCE: LEHMAN BROTHERS

Bill Roberts is a contributing writer at ELECTRONIC BUSINESS.

 

EMS Weighs trade-offs across the globe

Here are snapshots of where some EMS providers are putting down stakes with success.

Eastern Europe

Western Europe is expensive; Eastern Europe is not. Top-tier and many midtier EMS providers have operations in Eastern Europe—Hungary, the Czech Republic, Poland, Romania, Estonia and even Russia.

"We have been in Russia since 1997," says Jan Lindholm, director of corporate marketing for Elcoteq, which specializes in telecom. The company also has plants in Hungary and Estonia, near the headquarters of key customers such as Finland-based Nokia.

Labor costs in Russia and Eastern Europe are considerably lower than in Western Europe or the United States and somewhat higher than in China. In deciding where in the world to manufacture, the driving force for most customers is "where the product is to be consumed," says Lindholm. Transportation costs from China can erode labor-cost advantages, he says.

He says Eastern Europe has a highly skilled labor force, although not comparable to that of Western Europe or the U.S. Eastern Europeans, still recovering from Communism, need closer supervision than Western workers do. "To some extent, this is also true in China," Lindholm adds.

Southeast Asia

Like all other large EMS companies, Celestica has plants in China; it has also been in Thailand since 1999.

"Thailand can handle the most-complex products almost as well as our operations in Toronto and Italy," says Rob Sellers, vice president of business development. "Those two spots are technically as deep as any other plants in the industry, and Thailand is not far behind."

Thailand has highly skilled and motivated workers, its labor costs are not significantly higher than China's and it has a service-oriented culture second to none. "The service orientation is an intangible that is hard to measure," Sellers says. Celestica supplies Thailand with parts from China and gets the best of both worlds, he adds.

When Celestica takes customers into Thailand, they stay. "We have not had a single displacement of any customer that went to Thailand."

Lindholm says Elcoteq has found the skill profile and labor costs in Vietnam, the Philippines and India not significantly different from China's.

The Americas

Many EMS companies manufacture in Mexico for North America. What those customers save on transportation costs makes Mexico highly competitive.

"If the market is the U.S., then Mexico and China are very close in cost," says Lindholm.

The proximity of Mexico to North America is an appeal. "We had one customer that chose Mexico over China," says David Cooper, vice president of global program management at Solectron. "The two were within a percentage point in landed costs, but all of the customers' engineers were in the northeastern U.S. The one-hour time difference to Mexico was important. When they have issues with manufacturing, for seven out of eight hours of the shift, the engineers are on duty too. It is also easier to travel to Mexico for a couple of days."

Brazil is a unique challenge. A booming market for cell phones and other consumer goods, it has onerous import tariffs. "The business case for manufacturing in Brazil is not about optimizing labor costs but about getting inside a complex duty system," says Lindholm, whose company has a plant there.

Sometimes it still makes sense to use North American plants. "We've seen growth in the Americas, including the U.S.," says Bill Muir, Jabil Circuit's regional president for Asia.

"Memphis, for example, makes the most sense for certain products, because of the transportation hub there."

Learning the hard way

Many companies have learned the hard way that they should look beyond China.

Charlie Barnhart, a consultant with Technology Forecasters, a supply chain consulting firm, offers a manufacturing pricing strategy workshop to industry professionals, and to validate his methodology, he has conducted dozens of case studies of OEMs that have chosen to manufacture in China.

There are many reasons China might not make sense, Barnhart says. Take, for example, a company that makes a large industrial product, priced in the high six figures, 100 percent configurable, with a significant amount of integrated software and rarely built in lots of more than 15. When a customer orders this product, it needs it quickly. The OEM once used a CM in the OEM's headquarters city in the United States. To bring down costs, the OEM moved manufacturing to a CM in China.

It so happened that the workforce in China couldn't support the product. "It wasn't that they didn't have good equipment or a nice factory," he says. "The product was just too complicated. It took too much hand-holding by the OEM, and that drove up the cost. It turned into pretty much a full-time support activity."

The time differences created their own set of challenges. The OEM sent staff to China for a period of time, which delayed some of the OEM's new products under development. It was able to make the product in China only through brute force and eventually decided to return the manufacturing to North America.

These kinds of problems aren't limited just to complex high-mix, low-volume products. Another example Barnhart offers is of an OEM with a $400 product the size and complexity of a notebook computer. The OEM makes hundreds of thousands of units per year, but not in a continuous flow. The OEM migrated production from the U.S. to Mexico with great success several years ago and then decided to move to China to save labor costs.

The OEM had problems in China that cost money rather than saving it. The first problem was quality. The Mexican manufacturing facility had a failure rate of 0.5 percent; in China it tripled to 1.5 percent, which translated into thousands of units. "This was sadly funny, because I had advised the company that based on the high quality alone, it was a mistake to move from Mexico to China," Barnhart says.

Forty percent of the OEM's market was in North America and 40 percent in Europe. When the company moved to China, it didn't take transportation costs into account. From Mexico it had rarely had to use air freight for customer delivery. From China it was forced to use air freight quite a bit to meet demand, adding 15 to 20 percent to the total cost of a unit.



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