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Saturday, August 18, 2007

WiiConnect: Make Sure Your Wireless Channel's Correct….A Nintendo Defect?

Aug 18 2007 6:49PM | Permalink |Email this|Comments (25) |


Despite what some might think, I really do like my Nintendo Wii. However, as I noted back in March, it seems to be really finicky about what 2.4 GHz Wi-Fi channels it reliably works with. The particular access point that my console connects to, a generic Belkin F5D7130 in 802.11b+g 'mixed' mode and about 5 feet away from the Wii, was until earlier today broadcasting on channel 6 and solidly worked with every piece of wireless-capable gear I threw at it....that is, save for the Wii.

Earlier today, I attempted at least a dozen times to update my console to the latest firmware release, without success. Downloads, as measured by the on-screen progress bar, would crawl....which didn't make sense given the 50 Mbps WAN pipe that my LAN's fed with. Eventually, after many minutes had passed, the download would abort with a cryptic error code. This problem occurred even though a preceding Internet connection test done via the console's setup screens completed with flying colors.

Eventually remembering my March comments, I switched the access point over to channel 1, making no other changes to its configuration. What a difference….the firmware upgrade downloaded and successfully installed in a matter of a few seconds. Interestingly, Nintendo's support page notes:

If there are other wireless devices in the area, they can interfere with the signal so much that the Wii console will not be able to connect to the router. Changing the wireless channel on your router may help. Most wireless routers have a channel range of 1 through 11. The best channels to try are usually 1, and 11, as they do not overlap with other channels. Typically, the channel settings for your router will be found in the router's main "Wireless" tab.

This all conceptually makes sense, as my recent hands-on cover story discusses in greater detail. The problem is, though, that the only channels inhabited by my wireless LAN are 1, 6 and 11, which I specifically chose because they don't overlap with each other. Channel 6 should be fine, especially considering that a NetStumbler sweep identifies no other Wi-Fi broadcasters on or overlapping with channel 6 in my vicinity, and there's no Bluetooth gear (aside from, perhaps, the Wii's remote control) or other ISM band equipment operating in this frequency range, either.

Pardon my conspiracy theorizing, but Ron Wilson's writeup, combined with the cryptic wording of Nintendo's tech support verbage, has me wondering if the 'other wireless devices in the area' that Nintendo's referring to are its own Wiimotes. Folks, what have your Wii network connectivity experiences been? In your response, make sure you specify which Wi-Fi channel your console and its mating router or access point are employing. Thanks!


Reader Comments



at 8/18/2007 7:37:32 PM, Madvillain said:
Guess who? You''re favorite critic. (I see you didn''t respond to my link with the facts about shipped consoles vs sold consoles...) My system doesn''t have any problems hooking up via wireless router. I use a linksys router, and although you asked for it, I do not know what channel it is hooked up via, only that I haven''t had any problems. I go wireless to the wii and my laptop, and use an ethernet cable to my 360. Oh, yeah, I''ve purchased 1 wii and it works fine, but I''ve had to buy a replacement 360, so they SHIPPED 2 units for me. :) BTW, sometimes there are certain issues with the routers and the actual software. For example, Catan, a 360 arcade game, will not work with a D-Link router, so perhaps it is an issue with your router and the update. But what do I know? I''m a shipped not sold guy. Alright, that''s it for now. I didn''t proof read so I''m sure there''ll be something poorly written in here. Madvillain.



at 8/18/2007 7:39:20 PM, Madvillain said:
The double apostrophes (quotations) were single when I submitted that. Honestly!



at 8/18/2007 11:10:05 PM, Anonymous said:
I'm using a DLink DI-524. It's been marginal with all my Wi-Fi equipment since neighbors also apparently use channel 6 (default). I finally set up the Wii internet connection this week. It was marginal with channel 6, as expected, so I changed the AP to channel 1. All the Wi-Fi connections have improved (especially the notebook computer and HP RX-1955 PDA running Sling). I should have done it long ago but never felt compelled to until my Wii wasn't performing. Beware of running WiiConnect 24/7 if you've played Resident Evil 4. I think some Wiis have overheated. Madvillain, you need a new hobby.



at 8/19/2007 4:50:18 AM, sdff said:
s\gsdg



at 8/19/2007 4:59:30 AM, Lost Dwarf (uk) said:
i use a Dlink and i have loads of trouble with my connection with Wii. I find that it connects perfectly sometimes and then all of a sudden it says it has lost connection. Then after a minute it works fine, then not again. I get this happening while sending messages via the massage board and sending Mii's. Also most of the time as soon as i click my forecast channel i instantly get the globe. others it takes a minute or 2. News channel takes the longest to load and the shop. Although i have never had connection problems while using the opera browser it has stalled on me a few times even after the updates. Oh on the everybody votes channel it is fussy-it'l connect to register my vote one minute then the next it tells me it cant connect. If i change my AP to 1 would this help?



at 8/19/2007 5:05:23 AM, Lost Dwarf (uk) said:
Also this is my SECOND Wii (my first one would turn off randomly - but I got it replaced with no fuss) and had the same connection troubles so it cannot be a problem with my Wii, it must be the router. Also my Nintendo DS wont work with it at all and i dont know why. The Wii works sometimes - the DS doesn't work. Can anybody help me?



at 8/19/2007 10:31:01 AM, Mark said:
Thankfully I've never had any problems with my WiiConnect24 communication, though admittedly I don't know what channel I'm on as I've never had any reason to find out. Having said that, the updates do tend to take an absolute age to download but thats probably more to do with Nintendo's servers. =)



at 8/19/2007 3:22:19 PM, Afro Squirrel said:
I live half a mile away from my nearest neighbor. I have used almost every kind of router. All required channels 1 or 11 for DS/Wii, and it also boosted my other connection speeds. It would seem that the Channel 6 frequency is used/emitted from a common household source (microwave?).



at 8/19/2007 3:54:26 PM, Brian Dipert said:
Dear Afro Squirrel (and Lost Dwarf (uk)), actually what I'm suggesting is that the Wii's own Bluetooth-based (i.e. also 2.4 GHz ISM band-based) game controllers are causing the channel 6 interference. Either that, or the Wii's Wi-Fi transceiver is faulty and doesn't do a good job of supporting channel 6 (and presumably nearby channels as well). Thanks for the supportive feedback!



at 8/20/2007 2:05:40 PM, Smith said:
Do you have anything bad to say about Microsoft or Sony?



at 8/20/2007 3:11:59 PM, Brian Dipert said:
Dear Smith, a five-second Google search exercise will uncover balanced (and often critical) past coverage by me of all three companies: www.google.com/search?q=site:www.edn.com+Dipert+Microsoft, www.google.com/search?q=site:www.edn.com+Dipert+Nintendo, www.google.com/search?q=site:www.edn.com+Dipert+Sony



at 8/20/2007 5:36:44 PM, Madvillain said:
Dear Brian, A google search will also show that you have failed to respond to my information from M$ regarding SHIPPED consoles vs. sold consoles, failure rates, and other M$ problems. Must be nice to pick and choose who you respond to.



at 8/20/2007 6:18:42 PM, Brian Dipert said:
Dear Madvillain, repeating what an earlier commenter has already suggested....have you considered a new hobby?



at 8/21/2007 6:24:03 AM, Logtar said:
Mine is on channel 6 and working very good from the beginning. I have the router upstairs and two devices connected on 24/7 besides the wii as well as a couple of DSs.



at 8/21/2007 12:34:44 PM, L MARKS said:
Interference from DECT cordless phones on channel 6?



at 8/21/2007 2:05:58 PM, Brian Dipert said:
Dear L Marks, DECT phones operate on the 1920-1930MHz band in the US, not 2.4 GHz. And no, I don't have any 2.4 GHz cordless phones; mine are intentionally all 900 MHz units. And no, it wasn't the microwave oven, either ;-)



at 8/29/2007 2:22:37 PM, Dude said:
I live in the country without any competing wireless network. Channel 6 works with 2 laptops and Tivo (Linksys USB Wireless). Wii would work for a few days then crap out. Changing channel from 6 to elsewhere (1), fixed the problem. Solid for the last 4 months without any hiccups. Something is defintely up with bad bad channel 6 and Wii.



at 8/29/2007 8:17:39 PM, PB said:
I have heard some talks that show that Nintendo does not always follow all of the rules regarding WiFi in the way it communicates with other standard "WiFi" compatible gear. The DS was the example they gave, although that piece of HW generally does not have communications problems. My guess is that the Wii follows some of the same routes that the DS did, and that they tried to get the functionality they needed without using ALL of the WiFi standard.



at 9/25/2007 3:59:51 PM, FatGeorge said:
Switching to channel 1 on my Actiontec GT704WG (Verizon) from default 9 fixed my wireless connection torture with Wii instantly. The only concern is that the wireless control lite on my router is blinking like crazy (did not do that when was on channel 9). Router gets hot, like wireless is being used, but there is no wireless activity in the log, no hacers or something. My laptop has ocassionally troubles to connect until I restart router...



at 10/9/2007 3:32:01 PM, JimOM said:
I am still old fashioned and do not have a wireless router, so I purchased Nintendo's little WiFi USB stick for $35. It works very reliably with the Wii in the next room and my kids' DS's. There is no choice of channels, and Nintendo states that it will not work with any other products.



at 12/1/2007 9:17:35 PM, TLE said:
Does anyone have a Wireless N router and a range booster, and able to connect on the wii?



at 12/26/2007 12:01:16 PM, Ivory said:
I connected my brand new Wii with no trouble, the password was good and it downloaded the firmware update, but it took several minutes. No problem with news or weather, but the store has only given me extremely long delays and error messages. I have a dlink di-524. My first instinct is to suspect it''s firewall. Does anyone know the firewall settings the wii might require?



at 5/15/2008 9:04:36 AM, Drew said:
Interesting... I stumbled upon this page as I am having Wii connection problems. Just purchased it a week ago and I'm finding that it will only work on channel 6, even though I can see two other access points on that channel in my neighborhood. I specifically tried channel 1 as it is unused in my area but the Wii doesn't like it. However my other devices don't care which channel I pick.



at 12/30/2008 4:47:41 PM, Lost Dwarf (uk) said:
hi i'm back. I have upgraded my router to a new wireless BT home Hub and my wii, my mums wii, and both my DS's work great on it. i have experimented with channel 6, 1 and 11 and have fantastic connection on all, no difference. i would conclude the wii's wifi outdated my old routers wifi. now i have a new router my wii is awesomely fast.



at 1/1/2009 12:07:51 PM, Jen said:
This fixed our problem too - thanks! We couldn't connect at all on channel 6!

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