Cisco doesn’t fire people; they allow “involuntary attrition”
I was telling a pal about when I was at National Semiconductor they instituted this evil ranking scheme where each manager had to have a couple good employees that would get raises, and a bunch of average employees that would get nothing, and a couple lame employees that would get fired. If you were a “1” you were golden, if you got a “5” you should get your resume ready. I asked the nice woman representative from HR a direct question: “If you get a 5 that means you will be fired?” She smiled and said: “No they won’t be fired, they will be managed out of the organization.” Managed out of the organization. I love the way marketing and PR and now HR people use euphemisms and think that it actually makes something they do not so bad. My pal told me about an incident a Cisco, where they said they would not fire people but rather engage in “involuntary attrition”. An article making fun of this is here.
While we talk about ranking I have a few opinions on why this I so evil. First off it presupposes you have a mediocre organization—that there is always 10% of the people that need to get fired in every single department. When I was at National a manager came up with another reason it was stupid—he said he could fire 10% of his people every year. Then he would have to go hire someone new. And who was in the job pool? All the other 10% losers. So he wasn’t really getting rid of a bad employee, he would just be trading one bad one for another bad one.
Another good ranking story came from my brother who worked at AT&T when some brainiac in HR thought it would be good to fire 10% of the employees every year. They called this policy “ventilation”. So they fired one of my brother’s friends. Then a few months later the exact same HR department that walked him out the door called him up and asked him why he quit, after all they were a great company and they wanted to retain good people. The friend was flabbergasted—apparently his work record looked pretty good to this person yet some other HR bureaucrat decided he should get fired. This is the incredible injustice of this forced firing policy. It is sure to unjustly fire people just because they are in the wrong group or worse yet, they may be politically unpopular with the bosses because they speak truth to power. In either case the company is worse off for firing them, not better off. Feel free to add your stories of getting canned or good people suffering from “involuntary attrition”.
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