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CES 2009: An Attendance Decline Suits Many Folks Just Fine

January 9, 2009

Suzanne and Steve have both already commented on the economic malaise-fueled decrease in attendance at this year’s Consumer Electronics Show. Here’s some pictorial confirmation of the situation:

True story; on the way to the Flamingo for Storage Visions after I arrived on Tuesday morning, the taxi driver laughed when I told him that conference organizers were still predicting 130,000 attendees (which would still represent an 8% drop from the 141,150 that attended in 2008, and a 10% decrease from 2007’s highest-ever 143,695 figure). He said that word on the street (and taxi and other infrastructure staffing) said to expect a drop of 30-40%. “Thank goodness there’s still the Adult Entertainment Expo,” he concluded…

This is the inside of the Monorail car on the way over to the Las Vegas Convention Center, at 10AM on Thursday morning. That’s right, the start of the show. At this time in past years, the Monorail looked like a Tokyo commuter train, with passengers squeezed in like sardines.

There’s a large paved ‘courtyard’ area outside the LVCC that’s normally jam-packed with trailers and tents touting various companies’ wares. I took these shots on the way to the LVCC from the Monorail.

The outside walkway between the Central and South Halls. Note all the ‘personal space’ between the various sidewalk-strollers.

10:05 AM, the Intel booth right at the entrance to the Central Hall. Sparsely attended…

…as was Microsoft’s, right next to it. If you’ve never been to CES before, it’s hard to get a sense of the contrast from past years, but take me at my word when I say that on this day and time I’d previously find it impossible to see the booth, far from take a picture of it (especially considering my diminutive 5′5” stature).

Panasonic’s traditional booth location is at the edge of the raised portion of the Central Hall. This walkway is normally insanely packed, especially for the first few days of CES. It’s Thursday at 10:15 AM, 15 minutes after the doors opened, folks…

A view of the lower portion of the Central Hall. Is that a tumbleweed?

Down on the floor. It’s spacious…which is not a good thing.

SlingMedia’s booth in the LVCC Central Hall, at 10:22AM on Thursday morning. In previous years, they’ve been at the Sands. In previous years, their booth has been packed.

Sony’s booth, 1 minute later. Are those crickets I hear chirping?

Canon’s booth. It’s now 10:30AM.

The walkway between the LVCC and the Las Vegas Hilton. Normally, I consciously avoid this route for the first two days of the show. It’s 10:49AM on Thursday; I’m headed to the AMD keynote.

The conference registration area at the Hilton. Each line is a few people deep, versus many dozens deep in past years.

The lack-of-line eight minutes before the start of Dirk Meyer’s AMD keynote. This looks ominous…

…as does the view inside. Did I mention that the entire upper balcony area was also closed?

12:15 PM, Thursday afternoon, the Las Vegas Hilton. No line for taxis. If you’ve never been to CES before, you may not grasp the profundity of the statement I’ve just made.

The number of companies exhibiting is, according to the Consumer Electronics Association, down ~300 from last year. How do they obscure the extra space? False walls for artificial floor space shrinkage, in some cases. Additional food courts as replacements for company booths, in others.

Sometimes, the conference organizers didn’t even try to disguise the loss…

…and apparently, some companies who didn’t cancel in time (and presumably got stuck with a booth bill) still didn’t bother sending representatives. Translation: the number of companies really exhibiting is down more than 300 this year.

Considering that consumer electronics forms the nexus of my editorial beat, you might think I’d be pretty bummed about the situation. And I admit that I was fairly shell-shocked at the onset. When I saw how dead things were on Tuesday, I said to myself "well, the opening keynote isn’t till tomorrow evening, anyway"…conveniently forgetting that it hadn’t been this dead at equivalent periods in past years. When I checked into my hotel that evening and saw how dead it was, I thought to myself "well, my hotel isn’t an official CES hotel (from a travel registration standpoint) this year." And when I saw how empty the LVCC was at the initial door-opening point on Thursday, I thought to myself "well, the Sony keynote may still be going on…" Rationalization can be a very powerful temptation.

But upon further reflection, I’ve concluded that this attendance retraction was sorely needed in order to ensure CES’s long-term survival. You’ve heard of the term "jumping the shark", perhaps? If so, you know where I’m headed. I sure appreciate how much easier it is to get from one appointment to another. And I sure don’t miss the vile bathroom stench of past years, either (I hope you weren’t eating when you read that).

More generally, I’ve got to wonder how many of those ~300 companies that aren’t here this year are manufacturers of mouse pads, USB flash memory sticks (along with other shapes and sizes), iPod cases, and lousy digital cameras, along with other crap. While I’m not trying to ‘bite the hand that feeds me’, I feel compelled to confess that the CE industry sure tends to churn out a lot of junk. Tight fiscal times are forcing folks to direct their remaining dollars towards essential items, and companies are no exception to this trend. A re-embrace of fundamental concepts like "true value" will, I think, benefit us all.

Numerous companies I talked to who have invitation-only hospitality suites report no decrease in attendance compared to past years. Folks out on the show floor note the drop-off in traffic, but they also point out that as a result, the average return-on-investment from each engagement with a passer-by is much higher than in in the past. The companies (and the folks at the companies) who in previous years were primarily at CES to exemplify the ‘what goes on in Vegas stays in Vegas’ party-hearty motto aren’t here this year, but plenty of business is still going on. For CES, and for all of use in the CE industry, that’s a good thing.

Posted by Brian Dipert on January 9, 2009 | Comments (2)

January 12, 2009
In response to: CES 2009: An Attendance Decline Suits Many Folks Just Fine
Allen commented:

It was great this year. You could actually speak with exhibitors and get work done. If we can keep the show like this, it would be great. Lots of booths, and only those attending that actually should be there. The fear, however, is that with less attendees, then there will be less exhibitors and I hope this doesn't become the case.


January 11, 2009
In response to: CES 2009: An Attendance Decline Suits Many Folks Just Fine
CA Comp commented:

It is 5:00 am here in LV on 10 Jan and I am finishing up some responses from yesterday's booth visits. Clearly, this should be the worst attendance record for CES in years. First time I have experienced no large queue for registration as well as no mob awaiting to enter on 8 Jan am. While this does make for swift transit times as well as plentiful parking, the "catch phase" is "bowling for buyers" as the walkways are fairly clear. Not only a dismal lack of decision makers but several "sentient" major brands decided to avoid this debacle. So why did we attend? We offer a product that does not include duplicative operations that add to cost. You will see many MB's exit certain categories as the truth has been exposed. They cannot continue to expect unseemly profits when they don't build anything - they just "source". Most of the actual factories that "build" have come to the conclusion that the 20% to 30% build-in GP for "name" means nothing in this new global economy. The can do just as good a job or better at "marketing" and "after sales support" as any of the "majors" who merely farm out their tech support to other countries that follow a script. The new business model is factory direct but with tech support in North America ... real people who actually understand the product, will listen with true attention to your concerns, and provide a workable solution specific to your needs. These trade shows have been evolving into obsolescence for many years. The costs have skyrocketed for exhibitors while the ROI has plummeted. The fact is, if you are a supplier that relies on the Big Box, and you have to wait for CES to get your 2009 business, you have already lost. Decisions at the big box guys were made as late as October for Spring 2009 but most were in place by August. However, if you are reaching out to the small business / distributor, and can offer a "non-shopable product", you can still make your show costs payoff - as long as you take a lower profile and have the right agents in place. For us, we have long planned for the eventual exit of several MB's in our category. One in particular just advised their exit at CES and left many customers high and dry with no advance warning. We were there to pick-up the biz - and in one case alone $7 million. So ... for the first time in years, our attendance here paid off. Our booth cost was under $4,000 (over 40% reduction) and hotel was also a bargain. Maybe after this, CES will recognize where they actuary fit in the CE food chain and evolve accordingly.

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