Netflix: Computer Intelligence, Unhappily Unharnessed

Can anyone explain to me what particular bit of programming brilliance motivated Netflix’s servers to skip past Lost: Season 3 Discs 1-3 on Blu-ray in my queue and send me Disc 4 first? I don’t care if Discs 1-3 were unavailable at the time; don’t the company’s computers understand the concept of a chronologically-ordered televison series (which, yes, I’d sequentially ordered in my account queue), the consequent need to ship the discs in sequence, and therefore the appropriateness to skip past the entire series in the queue if Netflix can’t ship in sequence at any particular point in time?

Netflix was nice enough to later send me Disc 1…which yesterday I supplemented with discs 2-4 on DVD via the local rental store and its one-day rental policy, thereby providing an episode superset of the missing Blu-ray discs 2 and 3…since the DVDs only hold 4 episodes, while the Blu-ray discs hold five.

Anyone want to guess how I spent my New Year’s Eve? How was yours?