Survey claims over half of Americans 'disappointed' by iPhone 5

-September 13, 2012

It has not even been 24 hours since Apple released its latest iteration of the now iconic iPhone, yet according to flash polls and several press releases cluttering up my inbox, “over half of Americans are ‘disappointed’ with the iPhone5,” and believe it brings “nothing new” to consumers.

I’m not exaggerating. That’s an actual headline from a survey conducted by a coupon website, CouponCodes4u, based on the answers of 1,135 Americans all of whom own at least one Apple product.

So, not quite the true representation of the entire American public, but why let that get in the way of an eye-catching email subject?

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Most rational people might feel alarmed that “half” the American public could feel so incredibly irked over a rectangular piece of brushed aluminum with an RF receiver in it, rather than, say, the economy, the slow painful demise of education, or even global terror. But you could argue that wasn’t a fair apples to apples comparison, and you’d be right.

As silly as the poll and ensuing deductions based on it may be, the results are still worthy of a mention, even if they do just apply to a tiny subset of already Apple-owning hipsters.

Apparently, respondents were initially asked whether or not they owned an iPhone, to which a whopping 79 percent replied “yes,” while 15 percent said they did not own one, but “were interested” in purchasing one. Just six percent of those polled said they did not own the gadget.

Of those who already owned an iPhone, 68 percent owned the last model, the 4S, 23 percent had an iPhone 4, and just eight percent owned a 3GS. So hardly your typical cross section of the American public, but I wouldn’t want to nitpick.

According to CouponCodes4u’s ‘research’, when consumers were asked whether or not they were impressed with yesterday’s iphone 5 release, 57 percent said “no”, 31 percent said “yes” and 12 percent admitted that they were “indifferent.”

Of those who were unimpressed, 81 percent blamed their disappointment on a dead guy, saying the whole thing “felt strange without Steve Jobs”, while a lesser 32 percent based their disenchantment on the product saying they felt “there was nothing new.”

Despite the new model coming with a faster processor, larger screen, bigger battery, LTE support and a better camera, a sizeable 57 percent of respondents said they were “disappointed” with the finished phone, though 39 percent said it “exceeded their expectations.”

The new 9-pin USB phone connector seems to be the reason for much of the selective hipster ire, while 26 percent seemed irritated by the smaller “Nano-styled SIM card,” and 21 percent felt significant existential angst over the lack of plans or updates concerning a future release date for the 128GB iPhone5.

Not that any of this pent up frustration seemed to act as much of a deterrent, with 45 percent of those flash polled emphatically insisting they would be purchasing the phone on its release date at the end of September. Only 34 percent hedged their bets and said they “were unsure.” 21 percent said they were not going to purchase the phone, purportedly due to “lack of innovation,” but more probably because they were still locked into lengthy, expensive two year contracts.


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